PARKROYAL COLLECTION Kuala Lumpur ★★★★

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PARKROYAL COLLECTION Kuala Lumpur | Kuala Lumpur | Malaysia

Jalan Sultan Ismail, Bukit Bintang, 50250 Kuala Lumpur, Malaysia

PARKROYAL COLLECTION Kuala Lumpur

You're eligible for a Genius discount at PARKROYAL COLLECTION Kuala Lumpur!



PARKROYAL COLLECTION Kuala Lumpur is a welcome haven for the modern-day traveller who respects the environment. Gorgeous greenery, earthy tones and sleek wooden finishes within our hotel make it the perfect hideaway from skyscrapers, shopping malls and city streets teeming with activity.

There’s more: We’re committed to caring for the environment and your wellness which is why we’ve opted for biodegradable packaging, filtered drinking water in every guestroom and a variety of air-purifying plants and trees serving as natural humidifiers.

Straddling Jalan Sultan Ismail and Jalan Imbi, our eco-chic establishment boasts 527 rooms and suites, flexible meeting spaces and upscale F&B outlets that are guaranteed to elevate your dining experience. There’s even a whole floor devoted to holistic wellness, featuring an exquisite spa, modern gymnasium and fitness studio, and outdoor swimming pool.

Outside, Kuala Lumpur’s premier shopping and entertainment outlets await you. Inside, kick off your shoes, relax, unwind and refresh yourself.

See Photos for PARKROYAL COLLECTION Kuala Lumpur (46)
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Room choices in PARKROYAL COLLECTION Kuala Lumpur

Services

Internet WiFi is available in all areas and is free of charge.
Bathroom Toilet paper, Towels, Bidet, Private bathroom, Toilet, Free toiletries, Bathrobe, Hairdryer, Shower
Bedroom Wardrobe or closet
Outdoors Sun terrace, Terrace
Kitchen Electric kettle
Room Amenities Socket near the bed
Activities Evening entertainment
Media & Technology Flat-screen TV, Telephone, TV
Food & Drink Wine/champagne Additional charge, Kid-friendly buffet, Kid meals Additional charge, Special diet menus (on request), Breakfast in the room, Bar, Minibar, Restaurant
Parking Private parking is possible on site (reservation is not needed) and charges may be applicable., Valet parking, Parking garage
Reception services Invoice provided, Private check-in/check-out, Concierge service, Luggage storage, Express check-in/check-out, 24-hour front desk
Cleaning services Daily housekeeping, Trouser press Additional charge, Ironing service Additional charge, Dry cleaning Additional charge, Laundry Additional charge
Business facilities Fax/photocopying Additional charge, Meeting/banquet facilities Additional charge
Safety & security Fire extinguishers, CCTV outside property, CCTV in common areas, Smoke alarms, Security alarm, Key card access, Key access, 24-hour security, Safety deposit box
General Shared lounge/TV area, Air conditioning, Non-smoking throughout, Allergy-free room, Lift, Family rooms, Facilities for disabled guests, Non-smoking rooms, Iron, Room service
Accessibility Lower bathroom sink, Higher level toilet, Toilet with grab rails, Wheelchair accessible
Outdoor swimming poolFree! Opening times, Open all year, All ages welcome, Salt-water pool, Pool/beach towels, Pool bar, Sun loungers or beach chairs
Wellness Kids' pool, Fitness/spa locker rooms, Fitness, Spa/wellness packages, Spa facilities, Sun loungers or beach chairs, Massage Additional charge, Spa and wellness centre Additional charge, Fitness centre
Languages spoken English, Hindi, Indonesian, Japanese, Malay

Conditions

Check-in From 15:00. Guests are required to show a photo identification and credit card upon check-in. You'll need to let the property know in advance what time you'll arrive.
Check-out Until 12:00
Cancellation/ prepayment Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds Child policiesChildren of any age are welcome.Children 12 years and above will be charged as adults at this property.To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.Cot and extra bed policies0 - 2 yearsExtra bed upon requestMYR 162 per child, per nightCot upon requestFree3+ yearsExtra bed upon requestMYR 162 per person, per nightPrices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.All cots and extra beds are subject to availability.
Age restriction The minimum age for check-in is 18
Pets Pets are not allowed.
Cards accepted at this hotel Cash is not accepted
To consider

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Please present the same credit card used to guarantee your booking when checking in / making payment at the hotel. Please note that hotel may contact the cardholder for verification purposes.

Collection Club Lounge is reserved for guests above the age of 12 only who has booked Collection Club Room, Urban Suite and Lifestyle Suite.

Please note that the Hotel will assign the Signature Family Suite upon arrival and it subject to room availability.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform PARKROYAL COLLECTION Kuala Lumpur in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

How does the best price guarantee work?

If you find a lower rate for this establishment on another website, hurry up and contact our customer service team, through our contact from, in the page's 'Contact' tab.

Is WiFi available at PARKROYAL COLLECTION Kuala Lumpur?

WiFi is available in all areas and is free of charge.

Is there free parking available at PARKROYAL COLLECTION Kuala Lumpur?

Private parking is possible on site (reservation is not needed) and charges may be applicable., Valet parking, Parking garage

What are the outdoor activities at PARKROYAL COLLECTION Kuala Lumpur

Sun terrace, Terrace

What languages are spoken at PARKROYAL COLLECTION Kuala Lumpur?

English, Hindi, Indonesian, Japanese, Malay

What are the general services offered at PARKROYAL COLLECTION Kuala Lumpur?

Shared lounge/TV area, Air conditioning, Non-smoking throughout, Allergy-free room, Lift, Family rooms, Facilities for disabled guests, Non-smoking rooms, Iron, Room service

Are pets allowed at PARKROYAL COLLECTION Kuala Lumpur?

Pets are not allowed.

What credit cards are accepted at PARKROYAL COLLECTION Kuala Lumpur?

Cash is not accepted

What is the check-in time at PARKROYAL COLLECTION Kuala Lumpur?

From 15:00. Guests are required to show a photo identification and credit card upon check-in. You'll need to let the property know in advance what time you'll arrive.

What is the check-out time at PARKROYAL COLLECTION Kuala Lumpur?

Until 12:00

100% real reviews of PARKROYAL COLLECTION Kuala Lumpur

Check the opinions of our clients

8,0
Purpose of trip: Leisure trip
What was the highlight of PARKROYAL COLLECTION Kuala Lumpur
Fantastic amazing and just sooooo worth it
Its location was amazing and the hotel was immaculate. The only downfall was that we had an early flight and reached the hotel at 7-8am and we had to wait over 3 hours for our room the staff were not very helpful but then did manage to sort something out after i waited over 2 hours. I would have expected to have a room straight away as we had been on the go for 24 hours and just needed to rest. After this the whole trip at Park Royal was fantastic couldnt have asked for anything better.
I mentioned this in the previous paragraph
8,0
Purpose of trip: Leisure trip
What was the highlight of PARKROYAL COLLECTION Kuala Lumpur
Good value, good location - close to shopping
Completely renovated hotel, all the rooms, lobby and building exterior have all been recently redone so rooms are brand new. TV worked very well (Samsung) and had chromecast and screen mirroring, both worked very easily and quickly and the TV quality was good. Rooms were brand new, comfortable beds and fairly well appointed.
The bathroom is the downfall, the shower is amazing however there is a curtain not a door between the bedroom and the bathroom. The shower and toilet doors are clear glass so only one person can use the bathroom at a time, additionally the blind doesn't block the window completely so from the toilet you can see outside and therefore anyone outside could probably see in. We also only got one toilet roll with no spare so i had to get a spare from housekeeping which we ended up using. The reception layout is awkward too, there is three giant 'desks' so you just have to pick a line, you may get the slow line if you choose wrong as all 6 counters are seperate so there is no common line. There is also no signs at all for Park Royal inside the hotel so we weren't even sure we were at the right hotel, additionally a rude guest (Seemed to be from a certain communist country) pushed in and was very rude to the reception because their room wasn't ready before it was due to be ready. The receptionist apologised to us, not that it was her fault, although the lack of any seats at reception and the slow check in was a bit of a pain, please put seats at the reception for your staff and guests to sit on!
7,0
Purpose of trip: Leisure trip
What was the highlight of PARKROYAL COLLECTION Kuala Lumpur
Convenient, superb staff, and good quality food + fitness center.
The fitness center had just about every machine to target every muscle group. The kettlebells were a massive plus and the staff beats out every hotel I’ve stayed at in KL, including five star hotels. The location is close to the MRL and you have nice restaurants and Berjaya just diagonal from where the hotel is located. Breakfast had a wide range of food.
Well, lots of construction is going on in the area, so for six days a week, you’re going to hear drilling if you’re on the backside of the hotel. I would suggest staying on the front side of it. The water was cut off for a day, but not a big issue. Other than that, I really can’t complain; however, I do believe there are other hotels in the area that you can possibly get a bigger room for with the money you spend here.
7,0
Purpose of trip: Leisure trip
What was the highlight of PARKROYAL COLLECTION Kuala Lumpur
Nice and clean and well situated. Good staff.
We asked for a quiet room. There were 2 options - either to take a room at the back or a room facing the street. We were given the room at the back, but as we moved in ,we found that there was construction works going on which was very noisy. So , we requested to change room and were given a room on the road side. We could not sleep as the window pane is not sound proof. The next day we moved to a room at the back, Fortunately, they did not work during the night. But the air con was noisy. We suggest that the window panes are replaced and that the servicing is regularly done for the AC. Otherwise , most of the staff were hospitable and helpful.The afternoon tea service as well as the cocktail were great.
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